Terms & Conditions

Please read this document carefully.

This is legal agreement between you and Gateway.

By joining, you are agreeing to become bound by the terms of this agreement.


•We reserve the right to make changes to the products and prices listed on www.gatewaycctv.com, and to other content of this website at any time without prior notice.

•While we do our best to ensure that product information on our website is accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified.

•Image of the product may vary from the actual product.

•Before placing order please check all information about product from the manufacturer’s website.

•Warranties are limited on all items. Please check the manufacturer’s website to verify the warranty.

•Prices shown on the website www.gatewaycctv.com are in Indian Rupees and are inclusive of taxes.

•We do not offer any type of price protection in any product. In our product line prices fluctuate frequently.

•All orders are executed after payment realization in favour of GATEWAY.

•All products have their minimum and maximum order quantity limits.

•All product carry manufacturer’s warranty. Within warranty period defective product must be send to manufacturer or their authorized service provider. Details of service provider are located below the home page. We are not responsible for any warranty.

•Any product which is dead on arrival (DOA) must be send to us within 7 days from billing date.

•All sales are final. Returns are not allowed after 7 days of billing. Returned product must be in good condition and fully packed. Mishandled product shall not be accepted.

•If you return On-order category product, you will be charged 5% restocking fee.

•GATEWAY cannot warrant the compatibility of any product for any particular use or purpose. We strongly recommend you to evaluate whether a product will be compatible or not with the given configuration.

•Freight on every shipment will be charged, which will be mentioned on the checkout screen after selecting your shipment method.

•We encourage all partners to thoroughly review their order, shipping & billing information.

•We do not ensure to dispatch your order in the same day if your order is placed after 2 pm.

•You will receive a confirmation email once your order is shipped.

•We are using standard shipping companies with tracking number.

•Freight is charged on every shipment on the basis of distance & number of parcels.

•Shipment through transport will be send on To Pay basis.

•If there is a problem in delivery, please contact the courier directly prior to contacting us.